Frequently asked questions
Welcome to the theater-wien.at service center. Here you find some frequently asked questions and answers about theater-wien.at.
For their own safety (volume, duration of performance, etc.), children under the age of 3 cannot be admitted into the auditorium - even if they are accompanied by an adult. Depending on the type and the programe of the performance, the entry age for selected events can be changed in terms of health criteria and development phase of children.
Due to saftey reasons, it is not allowed to share a seat with a child. Every visitor has to have a ticket and a seat.
Booster seats for children are available. Please ask our staff.
At the Theater an der Wien and the Kammeroper, latecomers have to wait until the break to get to their assigned seat. Concerning standing places and lodges, you can enter the auditorium quietly. At the Raimund Theater and the Ronacher, people who arrive late have to wait up to 20 minutes - depending on the performance and applause breaks. Please be mindful and respectful of the performers and other audience members. Regarding backstage-tours, it is not possible to participate after the start. We kindly ask you to be punctual.
We are always interested in finding ways to improve our service. If you have any ideas or suggestions about how we could improve our services then please tell us.
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