Frequently asked questions
Welcome to the theater-wien.at service center. Here you find some frequently asked questions and answers about theater-wien.at.
VBW Box offices:
- Monday to Saturday: 10:00 a.m. to 6:00 p.m.
- Sunday on performance days: 2:00 p.m. to 6:00 p.m.
- Matinées from 10:00 a.m. to 1:00 p.m.
For ticket purchase and collection for the respective performance in the Theater an der Wien: from 5:30 p.m. until the performance begins.
We ask for your understanding that ticket purchases or collections that do not affect the current performance, as well as subscription matters (e.g. exchanges) can no longer be processed after 5:30 p.m. at the ticket office of the Theater an der Wien.
The box office at the Ronacher is now available again for you.
- Monday to Saturday: 2:00 p.m. to 6:00 p.m.
- Sundays and public holidays on performance days: 2:00 p.m. to 6:00 p.m.
The box office at the Ronacher opens 1.5 hours before the start of each performance. This also applies to performance days on Sundays and public holidays.
Closed until further notice.
Wien Ticket Pavilion at the Wiener Staatsoper from August 31, 2020
- Monday to Friday 12:00 p.m. to 5:00 p.m.
- Saturday 10:00 a.m. to 3:00 p.m.
- Closed on Sundays and public holidays.
If possible, please wear mouth and nose protection when entering the box office and follow the safety instructions!
+43/1/58885-111 from 08:00 a.m. to 08:00 p.m.
Payment by Credit card only
For orders placed via the WIEN-TICKET call center and the WIEN-TICKET pavilion at the Staatsoper, a service fee of €2, - will be charged to you.
For any questions concerning group bookings of more than 10 people, please feel free to contact our Booking Office for Theater an der Wien at firstname.lastname@example.org or by telephone at +43/1/58830-2903 or email@example.com or by telephone at +43/1/58830-1440 and for Raimundtheater and Ronacher at firstname.lastname@example.org or by telephone at +43/1/58830-1440.
It is not possible to order tickets at the VBW box offices by telephone. For ordering tickets, please call our Customer Service under +43/1/58885-111 (daily from 8 A.M to 8 P.M).
For orders placed via the WIEN-TICKET call center and the WIEN-TICKET pavilion at the Staatsoper, a service fee of € 2, - will be charged to you.
For more information please check out the Theater an der Wien-Page.
For more information please check out the Kammeroper-Page.
For more information please check out the Ronacher-Page.
For more Information please check out the Raimund Theater-Page.
We are always interested in finding ways to improve our service. If you have any ideas or suggestions about how we could improve our services then please tell us.
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