Service

Frequently asked questions

Welcome to the theater-wien.at service center. Here you find some frequently asked questions and answers about theater-wien.at.

Where can I buy tickets?

VBW Box offices:

Theater an der Wien

Box office:

  • Monday to Saturday: 10:00 a.m. to 6:00 p.m.
  • Sunday on performance days: 2:00 p.m. to 6:00 p.m.
  • Matinées from 10:00 a.m. to 1:00 p.m.

Before performances:

For ticket purchase and collection for the respective performance in the Theater an der Wien: from 5:30 p.m. until the performance begins.

We ask for your understanding that ticket purchases or collections that do not affect the current performance, as well as subscription matters (e.g. exchanges) can no longer be processed after 5:30 p.m. at the ticket office of the Theater an der Wien.


Ronacher

Box office:

The box office at the Ronacher is now available again for you.

  • Monday to Saturday: 2:00 p.m. to 6:00 p.m.
  • Sundays and public holidays on performance days: 2:00 p.m. to 6:00 p.m.

Before performances:

The box office at the Ronacher opens 1.5 hours before the start of each performance. This also applies to performance days on Sundays and public holidays.


Raimund Theater

Closed until further notice.


Wien Ticket Pavilion at the Wiener Staatsoper from August 31, 2020

  • Monday to Friday 12:00 p.m. to 5:00 p.m.
  • Saturday 10:00 a.m. to 3:00 p.m.
  • Closed on Sundays and public holidays.

If possible, please wear mouth and nose protection when entering the box office and follow the safety instructions!

 

Online:

Musical: www.musicalvienna.at
Opera: www.theater-wien.at


Phone:

+43/1/58885-111 from 08:00 a.m. to 08:00 p.m.
Payment by Credit card only

For orders placed via the WIEN-TICKET call center and the WIEN-TICKET pavilion at the Staatsoper, a service fee of €2, - will be charged to you.


Groups:

For any questions concerning group bookings of more than 10 people, please feel free to contact our Booking Office for Theater an der Wien at info@theater-wien.at or by telephone at +43/1/58830-2903 or sales@vbw.at or by telephone at +43/1/58830-1440 and for Raimundtheater and Ronacher at sales@vbw.at or by telephone at +43/1/58830-1440.

Can I order or reserve tickets at the VBW box offices by telephone?

It is not possible to order tickets at the VBW box offices by telephone. For ordering tickets, please call our Customer Service under +43/1/58885-111 (daily from 8 A.M to 8 P.M). 

For orders placed via the WIEN-TICKET call center and the WIEN-TICKET pavilion at the Staatsoper, a service fee of € 2, - will be charged to you.

How to get to the Theater an der Wien?

For more information please check out the Theater an der Wien-Page.

How to get to the Kammeroper?

For more information please check out the Kammeroper-Page.

How to get to the Ronacher?

For more information please check out the Ronacher-Page.

How to get to the Raimund Theater?

For more Information please check out the Raimund Theater-Page.