Frequently asked questions

Welcome to the service center. Here you find some frequently asked questions and answers about

Where can I buy tickets?

VBW Box offices:

Dear visitors!

Due to the current COVID-19 Protective Measures Ordinance and the recent lockdown, our box offices in the THEATER AN DER WIEN and in the RONACHER will remain closed until further notice.

Theater an der Wien

Box office:

Closed until further notice.


Box office:

Closed until further notice.

Raimund Theater

Box office:

Closed until further notice.

Wien Ticket Pavilion at the Wiener Staatsoper 

Open from February 12th
Friday 12:00 p.m. - 5:00 p.m.




+43/1/58885-111 from 08:00 a.m. to 08:00 p.m.
Payment by Credit card only

For orders placed via the WIEN-TICKET call center and the WIEN-TICKET pavilion at the Staatsoper, a service fee of €2, - will be charged to you.


For any questions concerning group bookings of more than 10 people, please feel free to contact our Booking Office for Theater an der Wien at or by telephone at +43/1/58830-2903 or or by telephone at +43/1/58830-1440 and for Raimundtheater and Ronacher at or by telephone at +43/1/58830-1440.