Frequently asked questions

Welcome to the service center. Here you find some frequently asked questions and answers about

Where can I buy tickets?

VBW Box offices:

Theater an der Wien

Box office:

Summer break: between 1.7. and up to and including 15.8. the box office in the Theater an der Wien remains closed.


Summer break: between 1.7. and up to and including 31.8. the box office at the Ronacher remains closed.

Before performances:

1.5 hours before the start of the performance.
This also applies to performance days on Sundays and public holidays.

Raimund Theater

Box office:

Available again from 13.09.2021.

Wien Ticket Pavilion at the Wiener Staatsoper 

  • Monday to Friday from 12:00 p.m. to 5:00 p.m.
  • Saturday from 10:00 a.m. to 3:00 p.m.
  • Closed on Sundays and public holidays




+43/1/58885-111 from 08:00 a.m. to 08:00 p.m.
Payment by Credit card only

For orders placed via the WIEN-TICKET call center and the WIEN-TICKET pavilion at the Staatsoper, a service fee of €2, - will be charged to you.


For any questions concerning group bookings of more than 10 people, please feel free to contact our Booking Office for Theater an der Wien at or by telephone at +43/1/58830-2903 or or by telephone at +43/1/58830-1440 and for Raimundtheater and Ronacher at or by telephone at +43/1/58830-1440.