Frequently asked questions

Welcome to the service center. Here you find some frequently asked questions and answers about

Where can I buy tickets?

Limited opening hours due to COVID-19

The coronavirus outbreak has resulted in significant restrictions on public life in Austria. The health authorities have banned indoor events with over 100 people up to and including June 30, 2020. 

Therefore, please also note the restricted opening times of our box offices.

VBW Box offices:

Raimund Theater & Ronacher:

Closed until further notice.

Theater an der Wien:

Opening hours on working days:
  • Tuesday, Wednesday & Thursday: 11 a.m. to 4 p.m. 
The ticket office is closed on public holidays.
Please wear mouth and nose protection when entering the box office and follow the safety instructions!




+43/1/58885-111 A.M.- 08:00 P.M.
Payment by Credit card only

For orders placed via the WIEN-TICKET call center and the WIEN-TICKET pavilion at the Staatsoper, a service fee of €2, - will be charged to you.


For any questions concerning group bookings of more than 10 people, please feel free to contact our Booking Office for Theater an der Wien at or by telephone at +43/1/58830-2903 or or by telephone at +43/1/58830-1440 and for Raimundtheater and Ronacher at or by telephone at +43/1/58830-1440.