Terms of subscriptions

Subscriptions for the 2017/18 season go on sale on 7 April 2017. Orders in writing may be made by email, fax and post and can be paid for by credit card (immediate dispatch) or cash transfer form (dispatch as soon as payment has been received). Please use the enclosed order slip to order your new subscription or cycle. All orders will be processed by the subscriptions office in the order that they are received.

Booking form

In addition, you can also order your subscriptions or cycles by phone (+43(0)1 588 302903), online (www.theater-wien.at, except flexible subscriptions & selected cycles) or in person at the Theater an der Wien box office (Mon–Sat, 10 am – 6 pm). In such cases, payment must be made immediately. (Advance bookings are not possible).

Concessions

When purchasing or renewing a subscription or when purchasing a new cycle:
30% concession (incl. 10% early booking bonus) valid until 31 May 2017 (Premiere subscriptions: 20% concession).
20% concession from 1 June 2017

Validity of subscriptions

A subscription or cycle is valid for one season only. You will be informed in good time of any amendments to the terms and conditions for subscriptions

Exchange

It is possible to exchange two performances included in your subscription or cycle in the current season within the series from 15 June 2016 or from 1 September 2016 at the Theater an der Wien box office no later than seven days before the performance provided these performances are in the same category and subject to availability (does not apply to concerts). Please note that sale or return is excluded for subscription tickets. Please note that tickets can only be exchanged at the Theater an der Wien box office (until 6 pm).

General

The Theater an der Wien offers selected subscriptions and cycles in every season and reserves the right to change the number of performances included in the individual subscriptions and the terms and conditions and prices of subscriptions for the next season. The performances included in a subscription or cycle can cover the entire season. Customers are not entitled to choose particular days of the week. The Theater an der Wien reserves the right to change performances and performance times. Further, you are asked to bear in mind that owing to changes in the size of the orchestra pit made at short notice and for artistic reasons we cannot always guarantee the availability of seats in the front row in front of the stage. Cloakroom charges are included in the ticket price.

Acceptance of these terms and conditions

By renewing a subscription or purchasing a new subscription or cycle you agree to the terms and conditions for subscriptions set out here. Further, the general terms and conditions of WTS Wien Ticket Service GmbH (www.theater-wien.at) also apply.

Personal details, change of address, delivery by post

Information submitted by customers is stored and processed by the VBW and affiliated companies especially for the purposes of customer management and for internal market research, marketing and advertising purposes. Such information will not be made available to third parties. Consent to this procedure can be withdrawn by post or email (oper@theater-wien.at) at any time. The Theater an der Wien requests subscription holders to send notice in good time of any change of address or telephone number. No liability is accepted for delays in the delivery of documents sent by post.